We are here for everyone. We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

We can all face problems that seem complicated or intimidating. At Citizens Advice, we believe no one should have to face these problems without good quality, independent advice.

People from West Oxfordshire come to us with all sorts of issues; money, benefits, housing, energy debts, employment, consumer problems and much more. Our charity offers confidential advice online, over the phone, and in person, for free.

Our service is free, confidential and impartial

We provide advice on many issues

  • Understanding benefits and what you are entitled to including Personal Independent Payment (PIP) support
  • Debt and money management
  • Housing problems
  • Employment issues
  • Your consumer rights
  • Relationship issues
  • Discrimination, abuse and hate crime.

When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.

Get in touch as soon as you can

If you are in difficulty, or think you might be soon, then please do contact us now. Difficulties can be resolved with the right support. If you have a question and you are not sure where to turn to, please do ask.

Tel: Freephone 0808 2787908  (Monday to Friday 09:00 – 16:30)

Download our impact on a page 2021 – 22

Download our impact on a page 2020 – 21

Download our impact on a page 2019 – 20

Our West Oxfordshire Community Profile 2023

This Community Profile, revised in March 2023, has been prepared to provide
Citizens Advice West Oxfordshire (CAWO) with a picture of its local community,
based on information drawn from a wide range of sources. Its aim is to be an
objective measure of local needs.

One big charity network

We are a local charity, funded by grants, contracts, and donations from trusts and private funders. We are part of a network of around 280 independent local charities across England and Wales. Our nationwide services are provided by over 22,000 trained volunteers and 7,000 paid staff. At Citizens Advice West Oxfordshire, we have 60 trained volunteers and 25 paid staff.

Each local Citizens Advice charity is a member of the national Citizens Advice charity. All together we form the Citizens Advice service.

Citizens Advice West Oxfordshire registered charity number 1092539

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