We work to fix the underlying causes of people’s problems. We are a voice for people on the issues that matter to them.
Energy Saving and campaigning for a ban on forced prepayment meters
Rising energy bills are at the front of everyone’s minds. But how can you be more energy efficient and save money? And what support might you be entitled to for rising energy bills?
Here’s 3 things you need to know this #EnergySavingWeek…
Research from Citizens Advice found that 3.2 million people across Great Britain ran out of credit on their prepayment meter (PPM) in 2022 because they couldn’t afford to top up. That’s one person every 10 seconds – cut off from their energy supply as the cost-of-living crisis left people struggling to keep the lights on.
If you moved to a PPM, please share your experience by 4 May 2023 in the Ofgem and Citizens Advice feedback form.
Cost of Living Crisis
Between 1 April 2021 and 30 March 22, Citizens Advice West Oxfordshire helped 8,823 people with over 21,250 issues. We helped people to claim benefits, manage their debts, provide housing and employment advice and much more.
We collect and use this information as a national charity to lobby the Government to provide more support for lower income households. We are also working with our local Food Banks and other organisations to help people through this crisis.
If you need help, please get in touch as soon as you can.
Citizens Advice is involved in Scams Awareness Fortnight every year. The aim is to give people the skills to identify scams, to encourage people to share their experiences and help people gain the confidence to report scams.
We help to spread the message that scams are crimes that can happen to anyone and that we can all take a stand to help stop them. There are actions we can all take to report them, share stories and raise awareness of scams to safeguard ourselves and others.
Read more about our scams awareness campaign and what can be done to prevent being scammed.