We work to fix the underlying causes of people’s problems. We are a voice for people on the issues that matter to them.

Brexit readiness – applying for Settled Status advice

We’re here to support people with to apply for their Settled Status by 31 December 2020.

We recommend applying in plenty of time to avoid complications and ask people to double check the regulations to ensure they have the right to remain in the UK.

Settled and Safe in West Oxfordshire

We’re working to make private housing in West Oxfordshire more affordable and accessible for local residents. Join our call to increase Local Housing Allowance rates.

Helping thousands of people with Universal Credit support

Universal Credit is the fastest growing advice area for Citizens Advice. Incorrect and delayed payments are placing people at risk of homelessness and causing them to rely on food banks. Our new Help to Claim service helps people to claim whilst we continue to campaign for improvements.

Only 46% of people report scams. Stop. Report. Talk

Under the slogan “Stop. Report, Talk” we are helping to increase awareness of the importance of spotting and reporting scams. If you spot an online scam, or have been impacted, contact our Scams Action service on 0300 330 3003.

Free energy-saving advice for West Oxfordshire

Our free energy advice service helps people understand their energy costs and suggests alternative ways to make savings. See how we helped one family save over £3000.

Get in touch for an energy-saving advice session by phone or face-to-face in Citizens Advice Witney and Chipping Norton offices.

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