Where and when to contact us

For adviceplease visit our website. If you cannot find the advice you need, please call our Adviceline on Freephone 0808 2787908. It may take a little longer than usual. Thank you for your understanding.

If you have a new Universal Credit claim or are in the process of making a claim, please look online or call Help to Claim on 0800 144 8444.

Please note that all face to face services remain suspended.  If an agency is dealing with someone who is not able to access us by phone, email or web chat, please contact us for advice on what support we might be able to provide.  


Video Relay Service has now been extended by the Department for Work and Pensions (DWP) for hard of hearing customers claiming Universal Credit using a video link accessed through your own computer, smartphone or tablet. The interpreter will then speak to a DWP agent relaying the conversation by phone.

We’re usually here for you in a number of different ways; on the phone, via webchat or in person at our centres in Witney and Chipping Norton, or as part of our outreach services across West Oxfordshire.

Witney Advice Centre

The Old Print House, Marlborough Lane, Witney, Oxfordshire, OX286DY

Access details

  • Accessible parking outside
  • Wheelchair accessible
  • Toilet access for wheelchair users

Witney Advice Centre drop in session times – closed

Day Time Further information
Monday 09:30 to 12:30
13:30 to 16:00
Drop in and appointments available
Tuesday Closed Pre-booked appointments only. Adviceline
and webchat services are available
Wednesday 09:30 to 12:30
13:30 to 16:00
Drop in and appointments available
Thursday 09:30 to 12:30
13:30 to 18:00
Drop in and appointments available
Friday 09:30 to 12:30
13:30 to 16:00
Drop in and appointments available
Saturday Closed  
Sunday Closed  

Our face-to-face advice centres are closed. See our services

We also offer advice through a number of locations, and working with partners in West Oxfordshire, you can find more details about each of these projects and locations below.

Chipping Norton

Chipping Norton Health Centre Russell Way


Broadshires Way Health Centre

Shipton Under Wychwood

Wychwood Health Centre

Outreach services

Community Connect

Cottsway Debt and Benefit services

Greensquare Housing Association

Multiple Sclerosis Project

Oxfordshire Specialist Advice Service

Pension Wise

RAF Brize Norton Community Support Centre

New blue railings
Witney Advice Centre, The Old Print House, Marlborough Lane, Witney, OX286DY

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