Citizens Advice West Oxfordshire provides face-to-face advice in Witney and delivers telephone and web chat services from our digital hub and remotely. An innovative, busy advice service, we are looking for an enthusiastic motivated person to supervise advice sessions, monitor the quality of advice and case recording. The role also involves supporting and developing our voluntary supervisors, advice staff and volunteers.
Ideally, candidates will have 2 years recent and ongoing experience of benefits and/or debt advice work, and ideally have experience of quality monitoring. You will need to have strong skills in performance management of volunteers. Applicants must have access to our office based in Witney.
- Hours: 22.5 – 30 Hours per week
- Salary: £26,390 pro rata, increasing to £27,445 pro rata after a successful probation
- Holiday: 4.6 weeks & bank hols pro rata
- Pension: Workplace pension available
For an application pack, please contact: The Administrator:-
|By Phone||01993 892050|
Closing Date: Wednesday 27th July 2022 @ 12pm