Fixed term to 30th September 2021 (with strong possibility of extension)

Citizens Advice West Oxfordshire provides face to face advice in Witney and delivers telephone and web chat services from our digital hub.  An innovative, busy advice service, we are looking for an enthusiastic motivated person to supervise advice sessions including supervision of the digital hub, monitor the quality of advice and case recording, and support and develop our voluntary supervisors and volunteers. Currently applicants must be confident in working remotely.

Candidates will have 2 years recent and ongoing experience of advice work, and ideally have experience of quality monitoring. You will need to have a good understanding of the voluntary sector and strong skills in performance management of volunteers. You will also have a keen interest in Research and Campaigns.

  • Hours:                             27 Hours
  • Salary:                             Up to £26,000
  • Holiday:                           4.6 weeks & bank hols pro rata                
  • Pension:                         Workplace pension available

Closing date for applications is Friday 12th March at 12pm

For an application pack, please contact: The Administrator:-

By e-mailrecruitment@citizensadvicewestoxon.org.uk
By Phone01993 892050
By LetterThe Old Print House, Marlborough Lane, Witney, Oxfordshire, OX28 6DY