Citizens Advice West Oxfordshire provides face to face advice in Witney and deliver telephone and web chat services from our digital hub. An innovative, busy advice service, we are looking for an enthusiastic motivated person to supervise advice sessions including the supervision of the digital hub, monitor the quality of advice and case recording, and support and develop our voluntary supervisors and volunteers.
Candidates will have 2 years recent and ongoing experience of advice work and ideally have experience of quality monitoring. You will need to have a good understanding of the voluntary sector and strong skills in performance management of volunteers. You will also have a keen interest in Research and Campaigns.
- Hours: 15 hours per week
- Salary: £23,433 pro rata
- Holiday: 4.6 weeks & bank hols pro rata
- Pension: Workplace pension available
For an application pack, please contact: The Administrator:-
|By Phone||01993 892069|
|By Letter||The Old Print House, Marlborough Lane, Witney, Oxfordshire, OX28 6DY|
Closing date for applications is 5pm Friday 10 July 2020