Citizens Advice across Oxfordshire has received a huge number of enquiries from local people struggling to stay on top of household bills as the cost-of-living crisis continues to make life incredibly difficult. The national charity has helped a record 94,000 people with food bank referrals and access to emergency charitable grants in the first four months of this year. That’s a 178% increase on the same period in 2020. 

Thanks to the tireless dedication of its volunteers and staff, the local charity has continued to give essential advice and crisis support to help people find a way forward.

In the last year, Citizens Advice across Oxfordshire has helped 25,244 people with 70,763 problems, including debt advice, housing, benefits and employment issues. This amounted to a value of £9.5 million worth of financial outcomes.

Now, as part of Volunteers’ Week from June 1 to 7, Citizens Advice across Oxfordshire is taking the time to highlight the incredible work its volunteers do. And, thank them for their exceptional contribution to the charity and community at large.

Over 300 volunteers across Citizens Advice Oxfordshire contribute over 2000 hours each week. 

Gillian, Volunteer Adviser at Citizens Advice North Oxfordshire said: “I love volunteering as I enjoy meeting new people and being part of a team. No two days are the same because no two clients are the same. The satisfaction of helping someone in need to move forward is huge. You never stop learning and you are always supported by your colleagues.”

Chris O’Hare, Chief Office at Citizens Advice Oxford said: “We’re forever grateful to our wonderful team of volunteers who willingly give up their time and skills to ensure people in Oxfordshirecan get the support they need. “I’m particularly proud of the dedication they’ve shown during the ongoing cost-of-living crisis, when demand for our help is so high. “Their hard work, dedication and commitment is incredible. We simply couldn’t do it without them.”

If you’re interested in finding out more about volunteering at:

To find out more email West Oxfordshire:

For more information about the types of roles we offer visit the national Citizens Advice website.

No experience is required, full training and support is provided for volunteer roles.

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

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