The ‘Big Help Out’ volunteer recruitment campaign is reaching significant numbers of volunteers and organisations. More than 30,000 organisations with Big Help Out accounts and an incredible 59,000 people have now downloaded the Big Help Out app.

Citizens Advice across Oxfordshire is hoping to find new volunteers that could devote some time to making a difference as a result of the national ‘Big Help Out’ campaign.

Last year the charity saw unprecedented demand, supporting 27,200 people in Oxfordshire. It can only do this work thanks to its 315 team of volunteers.

The charity is looking for volunteers from all backgrounds and of all ages across Oxfordshire. People simply need to have a desire to help, an ability to engage with people and be able to use a computer.

Debbie Watts, Chief Officer at South Oxfordshire and Vale of the White Horse said:
“Our volunteers give and gain a great deal. They love the fact that they are helping their community and meet so many different people. It also gives them experience in the charity sector, a sense of purpose and some move into paid roles. Volunteers receive lots of support from supervisors and fellow volunteers too. Volunteer roles vary from advising, administration, research, marketing, IT and fundraising.”

Andrew, a volunteer at Citizens Advice West Oxfordshire said:
“When I left work, I didn’t want to just retire. Volunteering on the national telephone Adviceline means I get to talk to people, I hear their concerns, and I help them to identify and explore the different options available to them. It’s really rewarding. Each call is different, and it’s great to know that I’m continuing to help people navigate through life’s challenges.”

The charity says no experience is necessary as full training will be provided.

  • To find out more, email your local Citizens Advice office:
  • Oxford:
  • North Oxfordshire:
  • South Oxfordshire & Vale of the White Horse:
  • West Oxfordshire:
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