Citizens Advice across Oxfordshire needs volunteers now more than ever to help make a difference to local people during the cost-of-living crisis.

Our charity is launching an appeal for new recruits from all backgrounds who can give their time to help people struggling with energy prices, rising household bills, debt and housing issues.

Last year our charity saw unprecedented demand, supporting over 27,200 people in across Oxfordshire. We can only do this work thanks to our 315 team of volunteers.

No experience is necessary, as full training will be provided.

Andrew, a volunteer at Citizens Advice West Oxfordshire said:

“When I left work, I didn’t want to just retire; so I looked at voluntary work that aligned with my personal values. Volunteering on the national telephone Adviceline means I get to talk to people, I hear their concerns, and I help them to identify and explore the different options available to them. It’s really rewarding, each call is different, and it’s great to know that I’m continuing to help people navigate through life’s challenges.”

As well as volunteers to offer advice to people in person, online or over the phone there are opportunities for people to provide expertise such as financial or marketing skills to the charity / provide administrative or IT support to the charity .

Citizens Advice Oxfordshire’s volunteers come from all walks of life and choose to volunteer for a variety of reasons. They include students; people getting back into work after career breaks; people with part-time jobs; carers; and people who’ve retired. 

Volunteers are often looking to gain valuable experience or to use their existing skills in new ways. Many want to have an impact in their community and find a sense of purpose in helping others.

For students in the area, volunteering can help build confidence and support career development with different learning opportunities.

Teresa Archer, Chief Officer at Citizens Advice West Oxfordshire said:

“Now more than ever, you can really make a difference by volunteering with Citizens Advice across Oxfordshire. We’re seeing more and more people needing support with managing energy costs, budgeting and debts as costs spiral.

“As well as helping the local community, we know people who volunteer their time get a lot back. Whether it’s working as a team, learning new skills or campaigning on issues close to your heart, there are many fulfilling opportunities available.

“We’ll give you all the training you need and would love to hear from you.”

To find out more and apply, visit: and find your local office.

%d bloggers like this: