Did you know that Citizens Advice West Oxfordshire has advisers who can help you sign up with a new fuel or electricity company, or switch to a better tariff? 

There’s no charge for our time and you won’t be steered towards one particular supplier because we’re impartial, having no links with any of them. We offer one-on-one sessions (by telephone at present) and we’ll take a close look at your individual situation.

Now is the time to sort it out before winter closes in with cold autumn gales. 

We can help you understand energy bills and various kinds of tariffs, supporting you if you want to switch and calculating the savings you might make. If you’ve fallen behind on bill payments, we can advise you on ways to reduce your debt by budgeting or trying a new payment scheme, for example. 

We can also tell you about energy efficiency measures around the house, like draught-proofing windows and doors and installing LED light bulbs. Grants may be available to pay for thermal insulation.

We can check your benefit entitlements and help you to claim them if you’re eligible. There are several helpful schemes like the Priority Services Register and the Warm Home Discount.

And if you have any complaints against your current supplier, we can help you resolve them.

Teresa Archer, Chief Officer of Citizens Advice West Oxfordshire said:
“There are many reasons why people may be paying too much for their energy. Now is a great time for people to get a bit of extra advice and support on how they can save money on their bills this winter.

“If you’re struggling to pay your energy bills or are worried you’re not getting the best deal or just need some advice, our energy champions are on hand to help.”

Energy advice sessions are available over the phone. Contact us for an appointment on 01993 892057, email info@citizensadvicewestoxon.org.uk or visit http://www.citizensadvicewestoxon.org.uk.

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